Booking Conditions for Scottish Tours (Motor Tours) 2011
Scottish Tours is a trading name of Motor Tours (Scotland) Ltd, 78 Carlton Place, Glasgow, G5 9TH, United Kingdom.
Motor Tours (Scotland) Ltd ("the Company") accepts all bookings whether received through an agent ("the agent") or directly from a passenger ("the Passenger") under the following terms and conditions:
SMOKING: All tours are non-smoking.
CANCELLATIONS: The Company reserves the right to cancel any tour due to reasons outwith its control. In such cases the limit of the Company's' liability to the Agent or Passenger is the return of any monies paid by the Agent or Passenger for the element of the holiday booked by the Company. Where the Agent or Passenger cancels the tour reservation the effective date of cancellation will be the date on which the Company receives written notification of the Agent or Passengers' intention to cancel their tour reservation. In the event of cancellation by the Agent or Passenger a cancellation charge calculated on the scale below shall become immediately payable by the Agent or Passenger.
Cancellation Charges: ONE DAY TOURS
Cancellation Charges:- MULTI-DAY TOURS
The Company reserves the right in its absolute discretion to refuse to carry any person whose conduct or manner causes or is likely to cause offence or upset to other passengers. In such cases full cancellation charges will apply and the Company shall have no further liability to that Passenger.
LUGGAGE: The passenger may bring one medium suitcase (76x46x25cm) and weight not exceeding 50 lbs (23kg). and one carry-on bag per person. The Company will take reasonable care of Passengers' luggage, but limits its liability to a maximum claim or aggregate of claims of £500 for damage to, or theft or loss of Passengers' luggage. Suitable insurance is easily available and passengers are strongly advised to obtain this prior to travel.
MOTORCOACHES: The Company reserves the right to alter the type of motorcoach used on any tour and to substitute a smaller sized motorcoach should the number of passengers travelling on any tour departure so dictate. The Company shall use its reasonable endeavours to provide the advertised specification of vehicle for all journeys although this cannot always be guaranteed.
TIMEKEEPING: It is the responsibility of the Passenger to ensure that they are at the departure point in good time and that they adhere to the departure times given in the Company's publicity and by its representatives. Coaches will not be held for Passengers who are late. In such cases full cancellation charges will apply and the Company shall have no further liability to that Passenger.
ALTERATIONS BY THE COMPANY: Whilst the Company shall use its reasonable endeavours to provide the tour as planned, the Company reserves the right to alter itineraries in any way, and for whatever reason, or to vary hotel accommodation. In the case of hotel accommodation alternative accommodation of a similar standard will be obtained.
SUPPLIERS OF SERVICES: Tickets for steamships, aircraft, trains or other carriers which are obtained by the Company on behalf of the Passenger are subject to the conditions of carriage of the individual carrier. The Company undertakes to select hotels, restaurants and coach companies which have a good reputation. The company will not accept or have any liability for the acts of omissions whether negligent or otherwise, of ferry companies, coach operators, hotels or any other person providing services in connection with the arrangements of the group/ individual(s) unless such a person is employed by the Company or subject to the Company's direct control. The Company is dedicated to providing Passengers with a reliable and fault free service. In the unlikely event that a Passenger wishes to raise any queries or complaints with the Company, such query or complaint should be raised in the first instance with the tour guide, who will endeavour to resolve the situation to the Passenger's satisfaction. If any complaint cannot be resolved by the tour guide, Passengers must address their complaints in writing to the Company within one month from the last day of the tour provided by the Company.
FORCE MAJEURE: The Company does not accept any liability for any loss, inconvenience or damage caused by war, threat of war riot or civil strife, terrorist activity, industrial disputes, natural disaster, fires, sickness, weather conditions, airport regulations, temporary, technical, mechanical or electrical breakdown of transport or any facilities contained within advertised accommodation, explosion of any nuclear plant or part thereof or radioactivity/contamination arising from such plant or events beyond the reasonable control of the Company.
JURISDICTION: These conditions shall be construed and interpreted in accordance with the Law of Scotland and the Parties each submit to the exclusive jurisdiction of the Scottish Courts.
MISCELLANEOUS: If any provision of these conditions is deemed to be invalid, illegal or unenforceable under any applicable statute or rule of law, it shall to that extent be deemed omitted and the remaining provisions shall remain valid and enforceable and shall not be affected or impaired in any way.